Reference

How workee Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the platform.

Account data collected at registrationPayment data for JazzCash, Easypaisa, RaastCookie and device usage dataYour right to request data accessHow to contact us about your privacy
workee How workee Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply access controls so only the parts of the platform that need your data can read it. Payment data linked to JazzCash, Easypaisa and Raast sits in a separate layer from general account data. Sessions are protected and any login from an unrecognised device triggers a verification step before access is granted. We keep your data only as long as your account needs it or as local law requires — not indefinitely.

Cookie Use We use session cookies to keep you logged in and functional cookies to remember your preferred deposit method, whether that is JazzCash, Easypaisa or Raast.
Account Security Login attempts from unrecognised devices require a verification step. Your account PIN and wallet credentials are never stored in plain text on our systems.
Data Retention Account and transaction data is kept for as long as your account is active and for any period required under applicable local law. Inactive account data is reviewed periodically.
Requesting Changes You can request a copy of your data, ask us to correct inaccurate details, or in eligible cases request deletion — contact support by email with your registered account details.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data, want to check what we hold or need to flag a concern, our support team handles privacy requests directly. Use the channel that works for you — email gets you a written record of your request, which is useful if you're asking us to correct or remove data. Live chat connects you faster for general account questions tied to privacy. All privacy requests are acknowledged and handled in line with this policy.

Team online

Email Privacy Request

Send your data access, correction or removal request to our support email. We acknowledge receipt and respond in writing so you have a clear record.

Live Chat Support

Open the live chat from your account dashboard for faster responses to privacy questions linked to your account settings or payment data.

Account Help Centre

The help centre inside your account covers common privacy questions — from how cookies work to how to update the contact details tied to your Easypaisa or JazzCash wallet.

Common Questions About Your Privacy on workee

The questions below cover what Pakistan account holders ask most often about how their data is handled, stored and shared. If your question is not here, reach us through live chat or email and we will respond with a straight answer.

We collect your name, contact details and the information needed to verify your account. Device data such as browser type and session time is also logged for security purposes.

No. We log transaction references and wallet identifiers to match payments to your account, but your PIN and full wallet credentials are never stored on our systems.

Yes. Send a data access request to our support email with your registered account details. We will confirm what we hold and provide it in a readable format where local law permits.

We do not sell or share your personal data with advertisers. Data is shared only where local law or a regulatory obligation in Pakistan requires it, and only to the extent required.

We keep data for as long as your account is active and for any period required under applicable local law. Inactive accounts are reviewed periodically under our data retention process.

Contact support by email, state your registered account details and describe what needs to change. Eligibility for removal depends on your account status and local law requirements.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.